Privacy Policy

Last updated: March 2025

Introduction

Lumo Appliance Repair LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Business Address: 10676 Colonial Blvd, Ste 30, Fort Myers, FL 33913
Contact: (239) 788-0224 | service@lumo.repair

Information We Collect

We collect information you provide directly to us, including:

Name, phone number, and email address
Home or business address for service calls
Appliance information and service history
Payment information (processed securely through our payment processor)

How We Use Your Information

We use your information to:

Schedule and perform appliance repair services
Communicate about your service appointment
Send service reminders and maintenance tips (with your consent)
Process payments and maintain service records
Improve our services and customer experience

Mobile Information & SMS Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell or rent your personal information. We may share information with:

Service technicians assigned to your repair
Payment processors for billing
Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications

Cookies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

Contact Us

Lumo Appliance Repair LLC
10676 Colonial Blvd, Ste 30
Fort Myers, FL 33913
Phone: (239) 788-0224
Email: service@lumo.repair